Sales-Cloud-Consultant Free Practice Test

The consultant at Cloud Kicks has successfully implemented the Einstein Lead Scoring feature, and now wants to measure its effectiveness and track lead conversion rates.
Which three standard dashboards are available? Choose 3 answers

1. A. Conversion Rate by Lead Score
2. B. Conversion Rate by Lead Source
3. C. Lead Scores by Created Date
4. D. Average Lead Score by Lead Source
5. E. Lead Score Distribution

Correct Answer: ABE

A consultant is implementing a new instance of Sales Cloud for Cloud Kicks (CK).
CK has a global sales presence that supports a customer base throughout the: world, ‘CK wants to set up an appropriate structure to track customers with subsidiaries.
Which approach should the consultant recommend meeting the requirement?

1. A. Location-specific Account structure with Account Hierarchies
2. B. Global Contact structure that links all Contacts with one global Account
3. C. Location-specific Account structure without Account Hierarchies
4. D. Global Account structure that links all Contacts with one global Account

Correct Answer: A

A couple of users at Cloud Kicks (CK) own more than 10,000 records. The CK admin has noticed that making changes to the sharing model is taking increasingly more time.
What are two solutions the consultant should implement to resolve the Issue? Choose 2 answers

1. A. Move the users to the top of the role hierarchy.
2. B. Move the users to the bottom of the role hierarchy.
3. C. Mass transfer the records to another role in the role hierarchy.
4. D. Remove the users from the role hierarchy.

Correct Answer: AC

Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.
What should a consultant recommend to meet the requirements?

1. A. Create a custom hyperlink to a related list.
2. B. Create a Lightning component for mobile.
3. C. Create a custom Process Builder process.
4. D. Create a Quick Action

Correct Answer: A

Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?

1. A. Use the Contact roles related list on Accounts.
2. B. Add a custom Account lookup field on the Contact.
3. C. Use the Contact to Multiple Accounts feature.
4. D. Add Contact to the partners related list on other Accounts.

Correct Answer: C