Sales-Cloud-Consultant Free Practice Test

Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud. Which metrics should the consultant analyze to determine the success of this goal?

1. A. Total number of Leads created by a Sales Rep
2. B. Lead to Opportunity Conversion Rate
3. C. Lead to Quote Conversion Rate
4. D. Total number of Leads by source

Correct Answer: B

Cloud Kicks needs to implement a group of Campaigns that are related to a specific marketing initiative to report on success.
What should a consultant recommend to meet the requirement?

1. A. Create a custom Campaign Purpose field.
2. B. Create a custom Campaign Group object.
3. C. Use the existing Parent Campaign field.
4. D. Use a Marketing dashboard from the AppExchange.

Correct Answer: D

Each year, representatives from Universal Containers attend two major industry conferences that Generate a large volume of leads. A few months after leads have been converted to opportunities, the team wants to determine the return on Investment (ROI) for each industry conference.
Which solution should the consultant recommend?

1. A. Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign.
2. B. Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead.
3. C. Create industry events as Campaigns, add leads as Campaign Members, and utilize Customizable Campaign influence.
4. D. Create a Slack channel for each industry conference and mention this channel on all new leads.

Correct Answer: B

Cloud Kicks uses Salesforce in Lightning Experience to manage business Accounts and Person Accounts. The sales director wants to associate Person Accounts to business Accounts and/or Contacts.
Which Salesforce feature should the consultant recommend to meet these requirements?

1. A. Use a junction object between Accounts and Contacts.
2. B. Use the Contacts to Multiple Accounts feature.
3. C. Create a custom lookup from Accounts to Contacts.
4. D. Create a reverse lookup from Contacts to Accounts.

Correct Answer: B

Cloud Kicks needs to set sales quotas for all sales reps. Which three solutions should the consultant consider? Choose 3 answers

1. A. Use the Data Import Wizard.
2. B. Enable Forecast Quotas from Setup.
3. C. Use the API.
4. D. Assign Quota values by profile.
5. E. Use Data Loader.

Correct Answer: CDE