Sales-Cloud-Consultant Free Practice Test

Cloud Kicks (CK) uses a sales model where pre defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has organization wide default access set to Public Read/1 for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope responsibility. CK wants to allow reps to view any Account, but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend to allow reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers

1. A. Change Account organization-wide defaults to Private.
2. B. Enable Account Teams to allow owners to grant Read/Write access.
3. C. Create an Account sharing rule to grant Read/Write access to all Accounts.
4. D. Change Account organization-wide defaults to Public/Read-Only.

Correct Answer: BD

Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts.
Each group is also responsible for specific Accounts. CK has organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.
Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?
Choose 2 answers

1. A. Change Account organization-wide defaults to Private.
2. B. Change Account organization-wide defaults to Public/Read-Only.
3. C. Create an Account sharing rule to grant Read/Write access to all Accounts
4. D. Enable Account Teams to allow opines to grant Read/Write access.

Correct Answer: BD

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.
Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.
How should the consultant show sales operations what the data will look like after the change?

1. A. Use Tableau to geocode account addresses and display on a territory map.
2. B. Install the Territory Management Reporting Pack from the AppExchange.
3. C. Run the updated assignment rules in planning State and view the accounts on the territory detail page.
4. D. Use Data Loader to export the accounts and make updates in Google Sheets.

Correct Answer: C

Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.
Which solution should a consultant recommend to meet the requirement?

1. A. Set the organization-wide sharing default for the Opportunity object to Private.
2. B. Create custom fields on the Opportunity object for sales reps to enter a credit percentage.
3. C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.
4. D. Enable Opportunity Team Selling and create a report grouped by Opportunity team member.

Correct Answer: C

Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts.
Which feature should a consultant recommend building this report?

1. A. Custom report type
2. B. Joined report
3. C. Custom filter
4. D. Cross filter

Correct Answer: D