Sales-Cloud-Consultant Free Practice Test

Universal Containers has implemented Salesforce for all of its sales associates. All Sales associates are required to select the win or loss status every dosed Opportunity. Managers like to measure the win ratio for all of the sales associates.
How should a consultant meet the requirement?

1. A. Build a custom report on Opportunity with custom summary formulas to show win/loss ratio.
2. B. Create a custom formula held on Opportunity to capture the win ratio for Opportunities.
3. C. Ensure that all managers have access to the standard Win/Loss report.
4. D. Build a custom lightning component to show the win ratio based on won Opportunities.

Correct Answer: A

Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.
Which Salesforce feature should the consultant use to meet this requirement?

1. A. Opportunity Splits
2. B. Sales Analytics
3. C. Custom Metadata
4. D. Collaborative Forecasting

Correct Answer: A

The sales director of retail products at Cloud Kicks wants to allow cloning of orders to help sales reps process repetitive orders.
What are two guidelines to consider when cloning an order with products? Choose 2 answers

1. A. A new order's currency or price book will remain the same If the original order has products.
2. B. The admin will be able to set up which fields can be cloned to a new order.
3. C. A cloned order must be associated with the same contract as the original order.
4. D. A cloned order's start date must fall between the associated contract's start and end dates.

Correct Answer: AD

Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?

1. A. Use quotation marks operator around contact's first and last name.
2. B. Add company name next to contacts full name in the search window.
3. C. Add LIKE keyword next to contact's full name in the search window.
4. D. Use parentheses operator to limit search to the Contacts object.

Correct Answer: A

Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private.
Which two factors should the consultant consider when updating the sales territories and Account owners? Choose 2 answers

1. A. The organization-wide default should be set to Public before the update can be performed.
2. B. The Salesforce Platform can update up to 200 accounts at a time.
3. C. The data update will cause sharing recalculations and should be completed during off-peak hours.
4. D. The team can defer sharing calculations to decrease the risk of lock errors during the data update.

Correct Answer: AD