ADM-201 Free Practice Test

- (Topic 6)
All personalization made to the Reports tab (expanding and collapsing of folders) is saved automatically. When a user returns to the Reports Tab in future sessions, the settings will remain intact until they are changed:

1. A. True
2. B. False

Correct Answer: :A

CORRECT TEXT - (Topic 7)
Why utilize Account Teams and Sales Teams?

1. A.

Correct Answer: Teamsareusedforcollaborationsharingandforreportingpurposes.

- (Topic 9)
Which of the following was NOT a new feature in Summer 09?

1. A. Workflow Visualizer
2. B. Enhanced Chart Analytics
3. C. List Views for Sales Teams
4. D. Enhanced Page Layout Editor

Correct Answer: D

- (Topic 3)
Reports and views are not renamed based on the new label value

1. A. True
2. B. False

Correct Answer: A

- (Topic 10)
Which of the following utilize the "Automated Case User" (Select all that apply):

1. A. When a case is automatically assigned using assignment rules this user is listed in the case history
2. B. When a email notification is triggered via workflow this user is listed in the case history
3. C. When a case is escalated this user is listed in the case history
4. D. When a case is created via Web-To-Case this user is listed in the case history
5. E. When a case is created via Email-To-Case this user is assigned as the case owner.

Correct Answer: ACD