Certified-Business-Analyst Free Practice Test

What is the storage of the Developer Pro Sandbox?

1. A. 300MB
2. B. 200MB
3. C. 2GB
4. D. 1GB

Correct Answer: D

At the start of a new Agile development project, the Universal Containers' product owner asked the business analyst (BA) to clearly define the intended results of the work based on stakeholder needs. The development and implementation teams will use the intended results to plan product decisions. The definition should avoid assumptions and focus on stakeholder value.
Which element should the BA choose to define the intended results?

1. A. Requirements
2. B. User stories
3. C. Epics

Correct Answer: B

Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state.
Which document should the BA use for the presentation?

1. A. A business process model
2. B. A persona journey map
3. C. A collection of use cases

Correct Answer: A

When creating a new User how can the Admin make sure a temporary password is generated?

1. A. Select "Temporary Password and Confirmation Email Required"
2. B. There are no temporary passwords available for setup of new users in Salesforce.
3. C. Select "Generate Passwords and notify the user via email."
4. D. This is a default feature, no setup required.

Correct Answer: C

Northern Trail Outfitters (NTO) wants to leverage the power of Sales Cloud to implement its lead to cash process. A business analyst (BA) is tasked with understanding NTO's current processes, identifying areas of improvement, and communicating it effectively to stakeholders.
What should the BA use to accomplish the goal?

1. A. Business analysis plan
2. B. Process mapping
3. C. Change management

Correct Answer: B