810-440 Free Practice Test

When making good use of best practices or scenarios during the selling process, what is the most effective way to present these?

1. A. Use cases relevant to the customer
2. B. Business cases used previously
3. C. Customer briefing documents
4. D. Customer benefits statements

Correct Answer: A

Which option is a recommended activity that is important for outcome selling?

1. A. Use a checklist to cover all renewal needs.
2. B. Have strategic value-based discussions with management.
3. C. Ask QUESTION NO:s until you have filled out the required tool checklist.
4. D. Identify which services are associated with a Cisco product.

Correct Answer: B