Salesforce-Administrator Free Practice Test

DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.
Which two features should the administrator use to fulfill this requirement? Choose 2 Answers

1. A. Dependent Picklist
2. B. Global Picklist
3. C. Multi-Select Picklist
4. D. Custom Picklist

Correct Answer: BD

User at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use?

1. A. Add Component visibility filters to the Components.
2. B. Remove fields from the record details component.
3. C. Delete the extra componentfrom the page.
4. D. Include more tab components with filters.

Correct Answer: A

The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce or?

1. A. Users’ profile requires a sharing rule forAccounts.
2. B. Users’ profile requires permission to the Account object.
3. C. Users’ roles are low on the role hierarchy.
4. D. Organization-wide defaults are set to private.

Correct Answer: B

CloudKicks needs to change the owner of a case when it has been open for more than 7 days. How should the administrator complete this requirement?

1. A. Auto - Response Rules
2. B. Validation Rule
3. C. Escalation Rule
4. D. Assignment Rule

Correct Answer: D

The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.
Which feature must be enabled to ensure thequick action will be displayed as expected?

1. A. Email Notifications
2. B. Email-to-Case
3. C. Email Alerts
4. D. Email Templates

Correct Answer: B