PMI-ACP Free Practice Test

Following an upgrade, a software support team is overwhelmed by the number of tickets being submitted by end users. The team's manager is pushing the team to "work smart" by focusing on activities that deliver the most value in the least amount of time.
What should the team do?

1. A. Work longer hours to complete more of the support backlog.
2. B. Work support tickets in the order in which they were received.
3. C. Place tickets on hold until the team completes an analysis of the backlog to identify and resolve systemic issues.
4. D. Add members to the support team.

Correct Answer: C

During a project meeting a team is laced with a difficult decision After discussion and deliberation the project leader makes the final decision and ends the discussion This causes a team member to withdraw from future collaboration How could (he project leader have avoided this?

1. A. Led by example by encouraging the team to engage in consensus-driven decision making
2. B. Iterated the need for agile teams to make quick decisions, then tallowed up with that team member
3. C. Empowered a team member to facilitate decision making, then made a final decision on behalf of the team
4. D. Refrained from participating in the team's decision making process except to document and communicate results

Correct Answer: A

Based on me burndown chart, what is the iteration's status?

1. A. It trended ahead of schedule and completed everything on time
2. B. It took more time than expected and had to be lengthened
3. C. It trended behind schedule and did not complete everything on time
4. D. It took less time than expected and had to be shortened

Correct Answer: C

A team member has spent 5 days on a spike and the first set of experiments has not been successful The issue is the development team member has determined a short-term rather than a long-term solution.
What should the project leader do?

1. A. Assign the spike to another resource to continue research for the long-term solution
2. B. Re-establish the spike, encourage experimentation and collaborate with the team.
3. C. Stop experimentation and negotiate the short-term solution with the customer.
4. D. Schedule a root-cause analysis with the development team on the mam issues with the spike

Correct Answer: B

The customer needs assistance m determining the efficiency of a set of process activities within the solution. What should the agile team do?

1. A. Discuss the efficiency at the next iteration retrospective
2. B. Review the process value stream to determine potential improvements
3. C. Review the value the customer receives from the user story to determine backlog priority
4. D. Discuss the performance of the solution at the next sprint review

Correct Answer: D