Change-Management-Foundation Free Practice Test

Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.

1. A. Only 1 is true
2. B. Only 2 is the true
3. C. Both 1 and 2 are true
4. D. Neither 1 or 2 is true

Correct Answer: A

Which definition describes 'transition' in Bridges?? model of human transitions?

1. A. The planned actions required to make a change
2. B. The emotional process of adjusting to a change
3. C. The time elapsed between letting go of the old and experimenting with new ways
4. D. The physical process of adopting new changes

Correct Answer: B

According to Tiompenaars and harronden-Turner, which example is a level three basic assumption?? expression of culture?

1. A. Meeting customer need is more important than profit
2. B. Senior management grades are entitled to ??executive?? chairs
3. C. The team motto is ??to deliver excellent service??
4. D. The required behaviors are set out in the employee??s guide

Correct Answer: D

Which MBTI®preference would bring a rational approach to selecting an outcome?

1. A. Introvert
2. B. Feeling
3. C. Perceiving
4. D. Thinking

Correct Answer: D

Which of the following statements about diverse teams are true?
* 1.Provide greater creativity 2.Reach consensus sooner than teams of 'similars'

1. A. Only 1 is true
2. B. Only 2 is true
3. C. Both 1 and 2 are true
4. D. Neither 1 nor 2 is true

Correct Answer: A