1z0-1003-20 Free Practice Test

Your customer has a group of technicians who are working in the following rotating shifts:
- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM
- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to 1 PM
- During the Monday through Friday shifts, lunch is every day at 1 PM. Which configuration supports this rotating shift requirement?

1. A. Create one work schedule with three shift
2. B. Two of those shifts must include a repeating activity for lunch.
3. C. Create a work schedule with three shift
4. D. Each shift must include a repeating activity for lunch.
5. E. Create one shift with two "working time" calendars and include a repeating activity for lunch.
6. F. Create one shift with two work schedule
7. G. Each work schedule must include a repeating act for lunch.
8. H. Create a work schedule with two shift
9. I. Each of those shifts must include a repeating activity for lunch.

Correct Answer: E

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?

1. A. Create a 'start-after' link template between the preliminary work and the scheduled work.
2. B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
3. C. Add a new 'Prework' custom property to the 'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
4. D. Create a 'start-before' link template between the preliminary work and the scheduled work.

Correct Answer: D

A customer plans to use the Core REST API 'JulkUpdate' command for loading activities into Oracle Field Service Cloud (OFSC).
Which two statements are correct regarding how OFSC processes these requests?

1. A. The request is processed as multiple transactions, meaning one could fail while others process successfully.
2. B. If no activity is found matching the key field value in the request, then a new activity will be created.
3. C. If no activity is found matching the key field value in the request, then the transaction fails and returns an error.
4. D. The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.

Correct Answer: B