1z0-1003-20 Free Practice Test

Identify three examples of how filters are utilized within Oracle Field Service Cloud.

1. A. Define activity and/or resource assignment preferences within Routing Plans.
2. B. Display only certain users within the Users screen.
3. C. Restrict the number of activities that appear on resources' routes.
4. D. Display only certain resources within the Daily view.
5. E. Display only certain activities or resources within the List View.

Correct Answer: ABE
https://docs.oracle.com/cloud/february2016/fieldservicecs_gs/FAADU/Administration.htm

What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?

1. A. Set a "Nearby Radius" distance from the Business Rules screen.
2. B. Add a "Nearby Activities" action to the Activity List screen context for Core Manage.
3. C. Select "Nearby Activities" from the Business Rules screen.
4. D. Add a "Nearby Activities" action to the Activity List screen context for Mobility.

Correct Answer: B
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18b/faadu/administering-oracle-field-service-cloud.pdf (33)

Which two statements are correct regarding the use of planned capacity management?

1. A. Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.
2. B. Planned capacity can be set at the day level only for a given capacity area and it's organization units.
3. C. Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.
4. D. Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.
5. E. Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.

Correct Answer: AD

Which two statements are true regarding integrations between OFSC and DBaaS?

1. A. Customers with a BICS instance can use DBaaS as a data source for data migration to extend the current BICS data limit.
2. B. Integration supports the transfer of OFSC data directly into DBaaS either in bulk once per day or automatically in real-time.
3. C. Integration enables automatic bulk import of DBaaS data directly into OFSC as part of the Daily Upload file.
4. D. DBaaS integration enables OFSC to act as a system of record for activity data.

Correct Answer: AB

Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

1. A. The activity duration is set as 30 minutes when no learned statistics are available.
2. B. The activity duration is set as 30 minutes.
3. C. The activity duration is set as 30 minutes when learned statistics are available.
4. D. The activity duration is set as 48 minutes.
5. E. The activity duration is set as 48 minutes when no learned statistics are available.
6. F. The activity duration is set as 48 minutes when learned statistics are available

Correct Answer: D