1z0-1003-20 Free Practice Test

Which option correctly describes the Time Limit setting within a routing plan?

1. A. A routing plan will be stopped once its runtime duration reaches the Time Limit.
2. B. A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.
3. C. No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
4. D. The Time Limit setting controls whether overtime is allowed for the routing plan.

Correct Answer: A
Reference https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FARCU/FARCU.pdf

A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?

1. A. the 'Identify activity by' context
2. B. the 'Activities' context
3. C. the 'Activity hint' context
4. D. the 'Activity details in chat' context

Correct Answer: C

A customer has chosen to override learned activity durations for a period of time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior.
Which statement is accurate regarding how the statistics override option works?

1. A. Activity duration overrides can only be started or stopped manually within the OFSC Core Application.
2. B. Even though an activity duration override is in effect, OFSC still compiles statistically learned values from reported field activities.
3. C. OFSC will begin updating statistically learned values from reported field activities once the override has stopped.
4. D. An activity duration overrides can be applied for a type of activity even if a given resource has not yet completed an activity of that type.

Correct Answer: A

A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility. They need to send some parameters to this webpage as part of the call.
Which configuration is correct when you create the Action Link to support this request?

1. A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.
2. B. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.
3. C. Do not mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select "Use Plugin API".
4. D. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link in offline option

Correct Answer: A

The key values for one of your work zones have changed and you need to update that work zone via a Metadata API call.
The problem is that some of the new key values might already be associated with other work zones, thereby creating potential conflicts.
What are you required to do within the "Replace Work Zone" API call to ensure that the keys sent in the request are the true values to be associated with the work zone you are updating?

1. A. Include {"autoResolveConflicts": "1"} as part of the body of the request.
2. B. Specify a parameter of "autoResolveconfiicts=1" within the request.
3. C. Specify a parameter of "autoResolveconflicts=true" within the request.
4. D. Include {"autoResolveConflicts": "true") as part of the body of the request.

Correct Answer: C
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18a/cxfsc/OFSC_Resolving_Conflicts_During_Work_Zone_