During the execution of a project within an operations function, the project manager encounters scope changes and a delay in the delivery ofcritical tasks. How should the project manager address this situation?
Correct Answer:
D
According to the PMBOK Guide 7th Edition, the project manager should monitor and control project work and respond to any issues or risks that may affect the project performance. In this case, the project manager should conduct an impact analysis to assess the effect of the scope changes and the delay on the project objectives, scope, schedule, cost, quality, and other factors. The project manager should also present the results of the impact analysis to the steering committee, which is a group of senior stakeholders who provide guidance and oversight to the project, and seek their approval for any changes12. References: PMBOK Guide 7th Edition, Chapter 4: Project Delivery, Section 4.3: Monitor and Control Project Work, Page 97; Chapter 3: Project Performance Domain, Section 3.2: Engage Stakeholders, Page 61.
Due to a recent company merger, a project manager from company B has been assigned to a team that is comprised of team members from company A. At the start of the project, conflicts arise due to a lack
of clarity on processes and the project manager's relationship with company B. What should the project manager do to resolve this conflict?
Correct Answer:
A
When a project involves team members from different organizations, cultures, or backgrounds, there may be conflicts due to different expectations, preferences, or assumptions about the project processes1. The project manager should not impose, avoid, or ignore these conflicts, as this could lead to resentment, confusion, or poor performance2. The project manager should instead work with the team to analyze which processes are suitable to use for the project, considering the project objectives,
requirements, constraints, and risks3. The project manager should also define the agreed- upon processes in the ground rules, which are the standards of behavior and communication that the team members follow to work effectively together4. The ground rules can help the team members understand their roles and responsibilities, respect each other’s differences, and resolve any issues that may arise. References: 1: PMBOK Guide, 6th edition, p. 27 2: PMBOK Guide, 6th edition, p. 339 3: PMBOK Guide, 6th edition, p. 38 4: PMBOK Guide, 6th edition, p. 333 : PMBOK Guide, 6th edition, p. 334
An agile project has a documented list of requirements prioritized in high, medium, and low categories. The project team has expressed that it is difficult toknow what to work on next as so many items are listed as high priority.
What should the project manager recommend?
Correct Answer:
B
According to the PMBOK Guide, 6th edition, page 178, the product owner is the person responsible for defining, prioritizing, and accepting the product backlog items in an agile project. The product owner should use a product roadmap, a release plan, and an iteration plan to align the product backlog items with the project vision, scope, and schedule. The product owner should also collaborate with the project team and other stakeholders to ensure that the product backlog items are clear, valuable, and testable.By ensuring the product owner determines the priority based on these plans, the project manager can help the project team to know what to work on next and to deliver the most valuable features to the customer. References:
✑ PMBOK Guide, 6th edition, page 178
✑ Top 60+ PMP Exam Questions and Answers for 2023 - KnowledgeHut
A supplier informs the project manager that producing the quantity of a key component for the project will require an additional month. Theproject manager has to meet animportant milestone in a week.
What should the project manager do next?
Correct Answer:
C
= According to the PMBOK Guide, a change request is a formal proposal to modify any document, deliverable, or baseline. A change request can be initiated by any stakeholder involved with the project, and it must be reviewed and approved by the CCB. The CCB is a formally chartered group responsible for reviewing, evaluating, approving, delaying, or rejecting changes to the project, and for recording and communicating such decisions. In this scenario, the project manager should submit a change request to the CCB as soon as possible, as the delay in the delivery of the key component will affect the project schedule and scope. The project manager should also update the project management plan and other relevant documents to reflect the impact of the change. Asking the vendor for the minimally sufficient materials, performing market research for other vendors, or involving the legal department are not the best options, as they may not resolve the issue in time, incur additional costs, or escalate the conflict with the
vendor. References: = PMBOK Guide, 6th edition, pages 112-114, 123-124, 140-141.
A defect is identified during user acceptance testing that could significantly impact the system's performance. The project team has advised that this defectputs the delivery date at risk.
Which risk management process should be performed?
Correct Answer:
D
According to the PMBOK® Guide, the risk management process that should be performed in this situation is Plan Risk Responses1. This process involves developing options and actions to enhance opportunities and reduce threats to the project objectives1. In this case, the defect identified during user acceptance testing is a threat that could affect the system performance and the delivery date. Therefore, the project manager should plan risk responses to avoid, mitigate, transfer, or accept the risk, and to implement contingency plans if the risk occurs1. The other options are not appropriate for this
situation, as they do not address the need to take action to deal with the risk.
✑ Perform Qualitative Risk Analysis is the process of prioritizing risks based on their probability and impact1. It does not provide options and actions to handle the risks.
✑ Monitor Risks is the process of tracking the implementation of risk responses, identifying and analyzing new risks, and evaluating risk process effectiveness1. It does not involve developing new risk responses.
✑ Perform Quantitative Risk Analysis is the process of analyzing the effect of risks on the project objectives using numerical techniques1. It does not provide options and actions to handle the risks.
References: 1: PMBOK® Guide, 7th edition, pages 97-99.
