CSCP Free Practice Test

- (Topic 3)
Which of the following statements best identifies the value of using a supplier rating system?

1. A. It provides an objective means for a company to determine outstanding suppliers.
2. B. It allows customers to post chargebacks to suppliers.
3. C. It offers a company an effective way to control suppliers' delivery processes.
4. D. It ensures that all suppliers are using the same quality standards to manufacture products.

Correct Answer: A

- (Topic 3)
Which of the following processes is included in reverse logistics?

1. A. Designing a new product out of recycled material
2. B. Restoring a worn-out product to like-new condition
3. C. Reducing the amount of packaging material in a product
4. D. Eliminating toxic materials in a product

Correct Answer: :B

- (Topic 3)
A manufacturer is evaluating outsourcing production of high-volume components. Outsourcing production will likely require an increase in total supply chain inventory for the components due to an increase in:

1. A. demand.
2. B. lead time.
3. C. quality.
4. D. suppliers.

Correct Answer: B

- (Topic 3)
A company most likely would implement a supplier certification program to:

1. A. improve the supplier's procurement process.
2. B. abide by ISO standards.
3. C. validate the supplier's compliance with requirements.
4. D. implement point-of-sale (POS) terminals.

Correct Answer: :C

- (Topic 3)
A primary objective of customer relationship management is to:

1. A. implement market segmentation.
2. B. create a data warehouse with critical customer information.
3. C. identify customer needs for a greater level of satisfaction.
4. D. target product promotions to customer segments.

Correct Answer: C