7765X Free Practice Test

In which three scenarios is 'Settings link under Profile drop down' hidden? (Choose three.)

1. A. when the users account is locked by administrators
2. B. when the Changeable option is not enabled under Password Policy
3. C. when users do not have access to Profile Settings manage permissions
4. D. when Password Policy is made inactive
5. E. when Use LDAP authentication is enabled

Correct Answer: ACE

In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)

1. A. by utilizing the API calls provided by a third party
2. B. by using Desktop Monitor > Learning Console
3. C. by manually entering into MS Excel and import back into application
4. D. by managing the Tags feature in the application

Correct Answer: BD

For a 300 seat installation of Quality Management (QM) edition on a single site, how many servers do you need?

1. A. 4 servers (2 for recorder, 1 for DB, 1 Web)
2. B. 3 servers (1 each for DB, Web & Recorder)
3. C. 2 servers (1 for Web & DB; 1 for Recorder)
4. D. 1 Server (Web, DB and Recorder on the same server)

Correct Answer: C

When logging into the SysAdmin web application, what is the basic troubleshooting step recommended if the Error Message "Invalid License Key" is displayed?

1. A. Ensure the Sys Admin has established the AWFOS DB connectivity.
2. B. Ensure the services are restarted after the install.
3. C. Ensure the WebLM service is reachable from the server on which SysAdmin service Is installed.
4. D. Ensure the server is restarted after the install.

Correct Answer: C

To which module(s) does the Avaya Workforce Optimization Select default 'admin' user have access?

1. A. Administration and Reports module
2. B. Administration and Live Monitoring module
3. C. only Administration module
4. D. all modules

Correct Answer: A