HOTSPOT - (Topic 2)
An office manager reports that a printer is experiencing performance issues. Printouts
are smudging when they are handled, and, recently whenever they need to print legal sized documents, the paper jams before anything is printed on it.
The following paper sizes are used: Letter (8.5x11in/21.59x27.94cm) Legal (8.5x14in/21.59x35.56cm) Oversized (11x17in/27.94x43.18cm)
INSTRUCTIONS
Using the dropdown menus, select from the available printer parts to replace only the faulty components on the office printer to resolve the stated issues.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
Solution:
A printer with text boxes
AI-generated content may be incorrect.
Does this meet the goal?
Correct Answer:
A
- (Topic 1)
A technician needs to confirm that desktop PCs can be deployed to a global, remote workforce. Which of the following specifications should the technician validate?
Correct Answer:
A
Input voltage must be validated to ensure desktop PCs can operate in different regions with varying power standards (e.g., 110V in North America vs. 220V in Europe). Failure to verify input voltage compatibility can lead to hardware damage or operational issues.
Option B (BIOS language support): Incorrect. While language support may be helpful, it is
not critical for hardware deployment across regions.
Option C (Supply chain security): Incorrect. This refers to ensuring secure sourcing of components but does not directly impact deployment.
Option D (Power efficiency): Incorrect. Power efficiency may be important for energy savings but is not relevant to regional compatibility.
References:
CompTIA A+ Core 1 Objectives: 3.5 (Power supply requirements)
- (Topic 1)
A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician use to secure the connectors?
Correct Answer:
D
- (Topic 1)
A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?
Correct Answer:
C
Comprehensive and Detailed Explanation From Exact Extract:
Since the issue only occurs during scanning and copying (not printing or faxing), the problem is isolated to the document feeder. A vertical line is typically caused by debris or damage on theglass under the ADF (Automatic Document Feeder), not on components related to printing.
Reference: "CompTIA A+ Complete Study Guide" by Quentin Docter – Chapter 4, page 261.
- (Topic 1)
A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?
Correct Answer:
A
Comprehensive and Detailed In-Depth Explanation:
If a desktopfails to power on entirely, the most probable cause is afaulty Power Supply Unit (PSU). If there are no lights, fans, or POST beeps, the PSU may have failed, cutting off all power to the motherboard and components.
✑ Option B (GPU):Could prevent video output, but the system would still power on
and beep.
✑ Option C (RAM):Missing or faulty RAM would cause POST errors but not prevent startup entirely.
✑ Option D (CPU):A bad CPU may cause POST failure, but the system would usually at least power on.
CompTIA A+ Core 1 Exam Objective Reference:
✑ Objective 3.5: Given a scenario, troubleshoot problems related to motherboards, RAM, CPU, and power.
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